Online Registration Instructions

Below you will find general and detailed instructions that will help you establish a customer account, ID#, and a password. Please read all the information, especially sections regarding Required Forms, Family Information, and Refunds. Call our office at (916) 966-1036 for any additional information. You must accept responsibility for knowing the rules and regulations before you register online. Printing these instructions listed below may be helpful for future reference.

IMPORTANT INFORMATION FOR OUR CUSTOMERS

1. Required Youth Forms

2. Adult Forms

3. Other Forms and Lists

4. Family Information

5. Activity Cancellation Policy

ONLINE REGISTRATION … How to details

Step 1 General Instruction Summary

I have read all of the Important Information For Customers and wish to set up “My Account” and register for classes now. Please click the link below.

Register online button

Please Note: After you set up your account, receive your ID#, you should add any family members into your account BEFORE you begin the activity registration process. Click on “My Account” and log in, if you have not already. Now click “Change Family Members.” When shopping for activities, and you put an activity in your cart, before you get to the payment screen you will be directed to specify which family member(s) is/are registering for each activity. When adding family members to the account, it is very important to include the correct date of birth for each person. This helps the online registration software to determine eligibility for age-restricted activities.

Step 2 Set up an online account with FORPD

New Online Customers Before logging on and registering for classes, you must establish an online customer account. Click on the number 7 option “Register Now!” on the Online Registration menu above. Once you have reached the main registration page, click on “My Account”. This will bring you to the “Customer Login” screen. Click on “Request an account now” and complete the application. Click on “My Account” and log in, if you have not already. Now click “Change Family Members.” You will be able to register for activities any time, 24 hours a day using your Visa, MasterCard or American Express for payment. Please Note: Online payments are subject to a minimal convenience fee that will be added to your payment by Active.com.

Existing Online Account Holders

If you already have a customer account, click on the number 7 option “Register Now!” on the Online Registration menu above. Once you have reached the main registration page, click on “My Account”. This will bring you to the “Customer Login” screen. Log in by entering your I.D. # and Password.

Forgot Your ID# or Password? Call FORPD at (916) 966-1036

Step 3 Browse Activities

When you get to the main class page, you may narrow your search by using any or all of the 4 search boxes: Location, Category, Sort By, and Select.

Step 4 Select Activities

If you want to register for this activity, click on “Add to My Cart.” Repeat until you have selected all the activities you want. Be sure to take note of any forms, handouts or packets (in activity description) that may be required for this activity. To Print Forms: When selecting your activities, click on the link in the activity description. This will take you to our downloads page where you can select the form(s) you need, print them and bring them to the first class meeting. Please note that you may need to complete several identical forms if your child is registered for a variety of classes. Our insurance carrier requires signed waivers for each activity. Be prepared to read and sign the Liability and Waiver Form on the first class date. All participants must sign the waiver prior to participation.

Step 5 Pay for activities

Click on “Checkout” to go to payment page.

1. Assign family member names to the selected activities. Click “Continue.”

2. Confirm your activity names, dates, enrollee and fees. Click “Continue.”

3. Type in Visa, Master Card or American Express information. Click “Continue.”

4. After payment has been approved, print a receipt. Bring the receipt to class.

Please Note: Online payments are subject to a minimal convenience fee that will be added to your payment by Active.com. This fee is non refundable.

Step 6 “My Account” is Your Account

Here you will find: Family Schedule, Pay on Account, Deposits, Credits, Account Detail, Payments, Change Password, Change Address, and Change Family Members. These are helpful information sections that allow you to manage your schedule and update family information as needed.

Step 7 Register Now!!

REGISTER NOW

IMPORTANT INFORMATION FOR OUR CUSTOMERS

1. Required Youth Forms

Participation in all FORPD youth activities is contingent upon completion of certain forms, such as Waiver and Medical forms. The forms required for each activity are noted at the top of the activity detail page for that activity. These forms must be completed by the parent/legal guardian and given to the instructor at the start of the first meeting of each activity. Your child will not be permitted to participate until the necessary forms have been turned in to the instructor.

To Print Forms: When selecting your activities, click on the link in the activity description. This will take you to our downloads page where you can select the form(s) you need, print them and bring them to the first class meeting. Please note that you may need to complete several identical forms if your child is registered for a variety of classes. Our insurance carrier requires signed waivers for each activity.

2. Adult Forms

Adults, 18 years of age and older, will not need to print out a waiver form. Adults will be required to sign a liability waiver at the first meeting of each activity.

3. Other Forms and Lists

Some activities have handouts such as supply lists, driving instructions, etc. If there are handouts for activities, it will be stated at the top of the activity description. Click on the “Download Forms” tab at the top of the screen to link to the downloads page.

4. Family Information

Please enter complete and accurate information for your family when applying for an FORPD online account.

Falsifying of information, e.g., family members or ages, will result in being withdrawn from the activity in question, forfeiture of registration fees, and restriction from future online registration.

5. Activity Cancellation Policy

Cancellation requests and refunds are not available online. To request a refund you must fill out a Refund/Transfer Request form located at the District Office. All refunds are pending approval by the Recreation Superintendent. Some activities have a “No Refund” policy.

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